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SOCIAL AUDIT AS A METHOD OF INCREASING THE EFFICIENCY OF THE ENTERPRISE 8 February 2019
For its 45 years, Tirotex Textile Company has gained a reputation as a manufacturer of high-quality products and a reliable supplier of goods to the largest European customers, which, of course, says about a high level of service and customer focus. In many ways, this is facilitated by various tools for assessing the reliability of the company as a business partner, to which, among other things, the successful conduct of social audits by various competent international bodies is attributed.
The new 2019 was no exception. At all production sites, Tirotex has been tested by international experts on the observance of the BSCI and WALT DISNEY codes of conduct. The audits were conducted by specialists of the branches of INTERTEK (British company) and SGS (Swiss company).
For the European market (and it accounts for more than 70% of the total number of items produced), an audit of WALT DISNEY was conducted. Thus, Tirotex became the main textile platform for Europeans for production of licensed patterns of WALT DISNEY. The positive results of this audit allow the customers to place orders for textile products with WALT DISNEY characters at Tirotex and then sell the finished products in the countries of the European Union.
The BSCI social audit is developed by the Foreign Trade Association and is one of the types of social audits accepted in the international practice of customer relations with their suppliers. For Tirotex, the positive results of the audit opened up new marketing opportunities and gave a competitive advantage in the European market, as they prove the company`s commitment to fulfilling social obligations.
The experts from INTERTEK and SGS have thoroughly studied all information provided and were satisfied with the effective work of the company`s management. They noted a high organizational level of quality control from cotton to the production of finished items, as well as the measures for health protection, personnel protection, ecology and other social aspects.
Also, a high assessment was given to corporate culture, reflecting effective communication between the staff, the trade union committee and the company`s management, and the professional attitude of the employees to their work.
As the general director of Tirotex, Andrei Mezhinsky, notes: «Following the results of the audits, our company has been recognized as a reliable business partner that complies with international standards of social responsibility, including obligations to staff. Positive feedback from international experts once again confirmed that Tirotex’s responsible attitude towards its customers begins with a responsible attitude towards its own employees.»
The validity of these audits: BSCI is valid for two years, and WALT DISNEY is valid for one year. And this means that Tirotex is included in the register of the program of social responsibility of business for this period of time and has no restraints for cooperation with European customers.